Drop-in Training FAQs
How do I book a Drop-in Training Session?
Once you have been pre-approved by Janice, simply fill out the booking form above.
What happens when I book?
If you have not booked before on our system (or previous system) you will get two emails. The first email contains your new customer login and password. You will need this if you want to be able to cancel your bookings online. If you had made bookings through our previous system then you will already have a user account and will only get a confirmation of your booking. If you don’t remember your user id or password contact: email@example.com and she can help you with that.
What if I can’t remember when I booked?
Login to the site here and then you can always check the your bookings on the my bookings page.
What if I have to cancel my training time?
You can cancel without penalty up to 48 hours before your booked time. Simply login to the site by clicking the “My Account” button on the main menu. Then go to the my bookings page and choose cancel next to the drop in training session you wish to cancel.
What if I have trouble with my booking?
If you need help please contact our webmaster, Leslie Williams by phone (604) 850-6687 or by email firstname.lastname@example.org
How do I pay for drop-in training?
Payment in cash is required. Bring an envelope containing the full payment on the day of your drop-in training. There is a black box to put your payment in. Please make sure your envelope is marked with your name, and date of your drop in session.