One week’s notice (7 days) prior to the start of your class is required for cancellations. There is a $25 cancellation/office charge (even if you cancel 7 days prior) which will be deducted from the amount you originally paid, no exceptions. Our classes are in high demand and late cancellations make the opportunity for someone else to join no longer an option.
Please check your calendar carefully and plan to attend the classes you signed up for or have someone bring your dog to class on your behalf.
Classes are NOT REFUNDABLE unless we are given 7 days written notice. If you request to be transferred to a different class (if space is available) we require 10 days’ notice and a $15 office fee will apply.
When registering for a class in the current health climate, you are registering knowing that there is a risk that you may have to miss a class or two due to quarantine. There is no refund or make up class for missed lessons. Please review our FAQ – What if I have to miss a class or two for more info.