One week notice (7 days) prior to start of class is required for cancellations to receive a partial refund - no exceptions. There is a $25 cancellation/office charge which will be deducted from the amount you originally paid. Our classes are in high demand and late cancellations or transfer requests cause havoc with the balance of the class registrations and makes the opportunity for someone else to join no longer an option. Please check your calendar carefully and plan to attend the class you sign up for or have someone bring your dog to class on your behalf if you have to miss one. Classes are NOT REFUNDABLE OR TRANSFERRABLE unless WRITTEN notice is given to us no less than 7 days prior to the start date. Make up classes are not available as they overload our other classes and adding a new dog into a current class setting is disrupting and distracting to the other dogs in the class.